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Training Case Managers to Administer the Service Adequacy and Satisfaction Instrument (SASI)
(2012-03-13)
This manual provides training for case managers to conduct satisfaction interviews using the Service Adequacy and Satisfaction Instrument. The SASI examines consumer satisfaction with homemaker, personal care, and ...
Training Case Managers to Administer the Service Adequacy and Satisfaction Instrument (SASI)
(2009-07-14)
This manual provides instruction for face-to-face interviewing using the Service Adequacy and Satisfaction Instrument.