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    Training Case Managers to Administer the Service Adequacy and Satisfaction Instrument (SASI)

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    Case Manager Manual (550.3Kb)
    Date
    2012-03-13
    Author
    Murdoch, Latona
    Straker, Jane
    Brothers-McPhail, Denise
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    Abstract
    This manual provides training for case managers to conduct satisfaction interviews using the Service Adequacy and Satisfaction Instrument. The SASI examines consumer satisfaction with homemaker, personal care, and home-delivered meals services.
    URI
    http://hdl.handle.net/2374.MIA/4469
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    • Scripps Gerontology Center Publications

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