Browsing University Libraries by Author "Ritchie, April"
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Enhance Your Chances: How to Shine Brightly in a Tough Job Market
Shores, Mark; Ritchie, AprilCover letters and interviews are two of the most important, yet neglected, components to landing a job. Both of them require a lot of preparation and study to have the desired effect – landing your dream job. Your cover ... -
Phrases for the Front Line: What to Say When the Going Gets Tough
Ritchie, April; Shores, MarkWhether you work the front lines of customer service, or manage those who do, knowing what to say during difficult times is critical. This session will explore the idea of keeping a mental toolbox from which we can quickly ...