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Creating Order from Chaos and Fostering Collaboration: Documentation, Cross-training, and Continuous Operations in Multi-service Point Libraries
In 2018, a library reorganization consolidated several previously separate units into a single department. The newly-created unit sought out a method for documenting and disseminating existing practices, with a goal of ...
DECIDING, DOCUMENTING, AND DISSEMINATING LIBRARY POLICIES AND PRACTICES: A CASE STUDY FROM A NEWLY-CREATED LIBRARY UNIT
Staff turnover, varying practices across service points, and consolidation of previously independent units are three starter reasons to document common practices. This session will address the development of central ...