Browsing Shores, Mark by Title

Now showing items 18-21 of 21

  • Our Role in Retention: 

    Pickens-French, Kathleen; McDonald, Krista; Whitaker, Polly; Shores, Mark
    Description of how libraries best reach out to students who are at-risk of dropping out.

  • Phrases for the Front Line: What to Say When the Going Gets Tough 

    Ritchie, April; Shores, Mark
    Whether you work the front lines of customer service, or manage those who do, knowing what to say during difficult times is critical. This session will explore the idea of keeping a mental toolbox from which we can quickly ...

  • The Promise and Peril of Free Citation Tools 

    Shores, Mark
    The article provides an overview of free citation tools. Topics include one-off bibliographies and smaller research projects; importance of avoiding too-numerous citation generator tools that are part of a suite of services ...

  • The Rise of Content Farms 

    Shores, Mark
    The article offers information on search engine content farms which gather and analyze web traffic to conceive topics that people are searching for over the Internet. It states that content farm articles offer little ...