Training Case Managers to Administer the Service Adequacy and Satisfaction Instrument (SASI)

Straker, JaneBrothers-McPhail, DeniseMurdoch, Latona2009-07-142013-07-102009-07-142013-07-102009-07-14http://hdl.handle.net/2374.MIA/299This manual provides instruction for face-to-face interviewing using the Service Adequacy and Satisfaction Instrument.consumer satisfactionresearch interviewshome and community-based service satisfactionTraining Case Managers to Administer the Service Adequacy and Satisfaction Instrument (SASI)Text