Implementation of the 2012 Ohio Nursing Home Family Satisfaction Survey
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Date
2013-04-30, 2013-03
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Abstract
In 2012 the Scripps Gerontology Center conducted the sixth biennial Ohio Nursing Home Family Satisfaction Survey under a contract to the Ohio Department of Aging. This year the survey had the largest number of participating facilities (99%) and over 27,000 family and friends responded. The report includes information about the survey process, psychmetric analyses of the survey, and recommendations for future implementation of the survey.
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nursing homes, family satisfaction, consumer satisfaction, long-term care, resident satisfaction