Implementation of the 2014 Ohio Nursing Home Family Satisfaction Survey
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Abstract
In 2014 the Scripps Gerontology Center conducted the seventh biennial Ohio Nursing Home Family Satisfaction Survey under a contract to the Ohio Department of Aging. This year the survey had 947 facilities - the same number as in 2012 - representing 98% of Ohio's nursing homes and 23,639 families. The report includes information about the survey process, psychmetric analyses of the survey, and recommendations for future implementation of the survey.
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nursing homes, family satisfaction, consumer satisfaction, long-term care, resident satisfaction