Implementation of the 2014 Ohio Nursing Home Family Satisfaction Survey

Abstract

In 2014 the Scripps Gerontology Center conducted the seventh biennial Ohio Nursing Home Family Satisfaction Survey under a contract to the Ohio Department of Aging. This year the survey had 947 facilities - the same number as in 2012 - representing 98% of Ohio's nursing homes and 23,639 families. The report includes information about the survey process, psychmetric analyses of the survey, and recommendations for future implementation of the survey.

Description

Keywords

nursing homes, family satisfaction, consumer satisfaction, long-term care, resident satisfaction

Citation

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