Training Case Managers to Administer the Service Adequacy and Satisfaction Instrument (SASI)
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Date
2012-03-13, 2005-08
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Abstract
This manual provides training for case managers to conduct satisfaction interviews using the Service Adequacy and Satisfaction Instrument. The SASI examines consumer satisfaction with homemaker, personal care, and home-delivered meals services.
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Keywords
HCBS satisfaction, consumer satisfaction, long-term care satisfaction