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Training Case Managers to Administer the Service Adequacy and Satisfaction Instrument (SASI)

dc.contributor.authorMurdoch, Latonaen_US
dc.contributor.authorStraker, Janeen_US
dc.contributor.authorBrothers-McPhail, Deniseen_US
dc.date.accessioned2012-03-13T17:12:19Zen_US
dc.date.accessioned2013-07-10T15:15:38Z
dc.date.available2012-03-13T17:12:19Zen_US
dc.date.available2013-07-10T15:15:38Z
dc.date.issued2012-03-13en_US
dc.identifier.urihttp://hdl.handle.net/2374.MIA/4469en_US
dc.description.abstractThis manual provides training for case managers to conduct satisfaction interviews using the Service Adequacy and Satisfaction Instrument. The SASI examines consumer satisfaction with homemaker, personal care, and home-delivered meals services.en_US
dc.subjectHCBS satisfaction, consumer satisfaction, long-term care satisfactionen_US
dc.titleTraining Case Managers to Administer the Service Adequacy and Satisfaction Instrument (SASI)en_US
dc.contributor.affiliationScripps Gerontology Centeren_US
dc.contributor.emailstrakejk@muohio.eduen_US
dc.contributor.emailbrothedm@muohio.eduen_US
dc.date.published2005-08en_US


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