Browsing Scripps Gerontology Center Publications by Author "Straker, Jane"
Now showing items 61-62 of 62
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Training Case Managers to Administer the Service Adequacy and Satisfaction Instrument (SASI)
Murdoch, Latona; Straker, Jane; Brothers-McPhail, Denise (2012-03-13)This manual provides training for case managers to conduct satisfaction interviews using the Service Adequacy and Satisfaction Instrument. The SASI examines consumer satisfaction with homemaker, personal care, and ... -
Training Case Managers to Administer the Service Adequacy and Satisfaction Instrument (SASI)
Straker, Jane; Brothers-McPhail, Denise; Murdoch, Latona (2009-07-14)This manual provides instruction for face-to-face interviewing using the Service Adequacy and Satisfaction Instrument.