Assessment of a Broad-Based CCC “Get It Now” Program Implementation

Abstract

We conducted a year-long pilot of the Copyright Clearance Center’s “Get It Now” rapid document delivery program. Get It Now is intended to supplement traditional library journal collections by providing rapid on-request electronic access to a deep body of journal literature, for a per article charge which is absorbed by the library. Our pilot project provided the service to all constituencies within our university community: undergraduate, graduate student, staff and faculty. This differs from many implementations which are limited to certain populations e.g. faculty-only. With a full year of data, we assess whether this broad availability of service is sustainable financially with current resources; whether it makes sense from a collections development standpoint; who the major users are when the service is available to all; and what subject areas the requested articles predominate. Our general experience in setting up and managing the service is discussed.